Privacy Policy

At Sofa Repair in Gurgaon, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard any information you share with us while using our website, contacting us, or using our sofa and furniture repair services.

1. Information We Collect

We may collect the following details when you interact with us:

  • Your name, phone number, email address, and location.
  • Details about the furniture or service you request (e.g., sofa repair, recliner repair, upholstery, etc.).
  • Enquiry messages sent to us through our website, phone, email, or WhatsApp.
  • Anonymous analytical information like page visits, time on site, or device type (via tools such as Google Analytics or Facebook Pixel).

2. How We Use Your Information

We use your personal details only to:

  • Respond to your enquiries and provide requested services.
  • Schedule sofa repair or restoration services at your home or office.
  • Send estimates, invoices, or service updates.
  • Improve our customer support and website performance.
  • Share occasional special offers or updates (only if you have opted in).

We do not sell or rent your personal data to any third party.

3. Sharing of Information

We may share necessary data with:

  • Our team members or technicians, for fulfilling your service requests.
  • Third-party service tools (like WhatsApp, Google Maps, or payment gateways) only for communication or transaction purposes.
  • Legal authorities, if required by law.

4. Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience, analyze performance, and deliver relevant advertisements.
You can disable cookies anytime in your browser settings.

5. Data Security

We follow industry-standard security practices to protect your personal data from unauthorized access or misuse.
While we use the best measures, please remember that no online platform can guarantee complete security.

6. Your Rights

You have the right to:

  • Request access to the information we hold about you.
  • Ask for corrections or deletion of your data.
  • Withdraw your consent for marketing communication at any time.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external sites such as Google Maps, Facebook, or WhatsApp.
Please note that we are not responsible for the content or privacy practices of these external websites.

8. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our operations, services, or legal requirements.
The latest updated version will always be available on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please reach out to us:

Sofa Repair in Gurgaon
📍 Opposite Malibu Town, Sector 48, Shop No. 902, Sohna Road, Gurugram, Haryana – 122018
📞 +91 9634308502
📧 sofarepairingurgaon@gmail.com